Failure to comply with this agreement may result in termination of your account. Failure to pay tolls may result in administrative fees and additional penalties, as provided by law.

TRANSPONDER USE

1. You may use your Transponder(s) only on the vehicle(s) specifically listed on the application for E-ZPass^® use.
   
2. You must approach and pass through dedicated E-ZPass^® toll lanes at the posted speed limit. Failure to obey the posted speed limit may result in suspension or revocation of your E-ZPass^® Transponder(s) and privileges.
   
3. You must come to a complete stop at staffed tollbooths and only proceed on a green signal unless otherwise directed, even if your vehicle is equipped with an E-ZPass^®.
4. You must comply with all applicable traffic laws, regulations, signs, signals, and directions of toll collectors or law enforcement officers.
   
5. You may not assign the obligations or benefits of this agreement to anyone else.
   
6. This application, along with your remittance of any advance payments due in compliance with these terms and conditions, establishes your E-ZPass^® account. When you use your Transponder at any E-ZPass^® facility, you authorize us to debit your E-ZPass^® account for such use.
   
7. If you use E-ZPass^® on other E-ZPass^® facilities, you are subject to the laws and regulations governing such use.

YOUR ACCOUNT

Your E-ZPass^® account may consist of the purchase of Transponders and an advance toll payment as follows:

1. Transponder Purchase. Business customers must purchase interior transponders at a cost of $24.60, or CVISN transponders at a cost of $40.00.
   
2. Advance Payment. You must maintain an advance toll payment with us to cover applicable toll charges on your E-ZPass^® account. Tolls are deducted from your account each time the E-ZPass^® Transponder is used. We will also deduct applicable administrative fees incurred under this agreement.
   
3. Account Balances. No interest will be paid on balances in your account.

ACCOUNT STATUS

If requested on your application, you may receive a periodic statement unless there were no toll revenue transactions, and there was no financial activity, in the account during the applicable period.

METHOD OF ADVANCE TOLL PAYMENT

1. Required Payment: You must pay a minimum advance toll payment sufficient to pay tolls for a one-month period.
   
2. E-ZPass^® will perform an account analysis on all new accounts 35 days from the first use of tolls and every 90 days thereafter. If your monthly use is consistently above or below your current monthly payment, we will adjust your minimum payment to approximate one month’s level of actual use. A "Replenishment Level Change" notification letter will be sent to you whenever we adjust your replenishment level.
   
3. You must replenish your account when your advance toll payment decreases to or falls below the minimum required replenishment point. You may replenish your account in one of the following ways:
   • You may authorize us to replenish your advance toll payment by automatically charging your credit card.
     
   • By mailing checks (or money orders) made payable to E-ZPass^®. A returned check fee of $25 will be charged for each check returned to us unpaid by your bank.
     
   • By making cash payments in U.S. dollars at an E-ZPass^® Service Center. DO NOT SEND CASH BY MAIL.

VIOLATIONS

You authorize E-ZPass^® to charge your account an administrative fee as follows:

1. If you use your Transponder when your account is in a negative balance, is suspended or revoked, or after your Transponder has been reported lost or stolen, you may incur an administrative fee of $15 for each violation; be assessed civil penalties allowed by law for each violation and be charged the full undiscounted toll.
   
2. If you use a valid Transponder in a vehicle other than one of the class for which the Transponder is designated, you may incur an administrative fee of $15 for each violation; be assessed civil penalties allowed by law for each violation and be charged the full undiscounted toll. Such continued misuse may also result in revocation of your account.
   
3. If you attempt to use a Transponder without properly attaching it to your vehicle, you may incur an administrative fee of $15 for each violation; be assessed civil penalties allowed by law for each violation and be charged the full undiscounted toll.
   
4. Administrative fees may be billed directly to your account. You may contest the imposition of said administrative fees only in writing to the E-ZPass^® Service Center. If the fee is rescinded, your account will be credited the amount of the rescinded fee.
   
5. The Authority may instruct the Motor Vehicle Administration (MVA) to suspend, or not to renew, the motor-vehicle registration for non-payment or for chronic violations.

LOST/STOLEN OR DEFECTIVE TRANSPONDERS

You will not be liable for unauthorized use that occurs after you notify us, orally or in writing, of loss, theft or possible unauthorized use. If your E-ZPass^® Transponder(s) is/are non-operational for reasons other than abuse or improper use, and the Transponder(s) is/are returned to us, we will replace it/them at no charge to you.

DISCLAIMER

You acknowledge that E-ZPass^® and all entities providing E-ZPass^® services have not made, and expressly disclaim, any representation or warranty, expressed or implied relating to the Transponder including, without limitation, any implied or expressed warranty of merchantability, fitness for a particular purpose or conformity to models or samples. You agree that E-ZPass^® and all entities providing E-ZPass^® services will have no obligation or liability whatsoever to you with respect to your use or the performance of the Transponder. You agree to indemnify and hold harmless E-ZPass^®, and all entities providing E-ZPass^® services, from and against all damage, loss, cost, expense or liability relating to, arising from, or resulting from, the use or performance of the Transponder.

TERMINATION

You may terminate this agreement at any time. Just stop using your Transponder(s) and notify us in writing. We will close your account and refund any balance to you after any outstanding charges have been deducted. Commuter-plan accounts are not eligible for refunds.

COLLECTION OF EXPENSES

You agree to pay all costs, including attorneys’ fees, incurred by us to collect any funds due under the terms of this Agreement.

MODIFICATIONS

We may change the terms of this Customer Agreement at any time by advance written notice with your monthly billing statement. You agree to a new term when you use your Transponder subsequent to the effective date of the new term. The invalidity of any term or terms of this Agreement shall not affect any other term of this Agreement, which shall remain in full force and effect. You agree to inform us of any changes to the information provided by you in your E-ZPass^® Application, such as:

• Change of address,
  
• Change in vehicle information,
  
• Change in credit-card account status (closed account, maximum credit use),
  
• Expiration date of credit card account, or
  
• Change in payment method.

GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of the State of Maryland.

NON-DISCLOSURE

E-ZPass^® respects the right of privacy and confidentiality of all Account holders. Account information will not be disclosed to third parties without your consent except as permissible by law and the policies of E-ZPass^® and the entities providing E-ZPass^® services.

INQUIRIES AND CORRESPONDENCE

Please send all correspondence, payments and transponder returns to:
E-ZPass^® Service Center, Box 5200, Baltimore, MD 21224

Please send all violation inquiries to:
Violation Processing Center, Box 5100, Baltimore, MD 21224

SCHEDULE OF TRANSPONDER SALES/ADMINISTRATIVE FEES

Cost of Interior Transponder: $24.60
Cost of Exterior Transponder: $31.70
Cost of CVISN Transponder: $40.00
Cost of Roof-Mounted Transponder: $31.70
Returned check fee: $25.00

Transponder misuse/violation administrative fees: $15 per violation and civil penalties allowed by law for each violation.